Istogramma was established in 2003 by a group of passionate and committed experts, each with decades of experience in supplying state of the art museum technologies in Italy and worldwide. .

At Istogramma we are specialized in sales and admission ticketing system consultancy,  tourist platform , ecommerce , audio-video guide offering support and advice on existing systems or assistance in the procurement of a new ticketing solution for your visitor attraction.

We are dedicated to helping improve the running and efficiency of your business by addressing all aspects of the operational, system and back office functions to ensure everything is as streamlined as it can be. Our aim is to provide solutions that not only help to get the best from your system, but also to improve back office procedures, and protect all concerned by tightening up on processes and removing responsibility from its users. 

With over 25 years of industry experience, we are well placed to offer independent, non biased advice to help make the right choice in selecting a new ticketing solution, or to get the most from your existing system. 

We have vast knowledge of all aspects of ticketing from walk up sales, eCommerce, contact centre, access control and event management. This coupled with a diverse range of technical skills positions us well to assist with any decisions, issues or consultancy you may need help with. 

Services - What we offer 
We offer a full assessment of existing processes, perform system analysis and offer recommendations to help you get the most from your system. To provide some idea of our competencies and expertise here are some of the ways we can help: 

Audit of existing system 

•     Analysing existing systems and procedures to ensure you are getting the most from your system 
•     Streamline and optimise usage 
•     Identify system and operational vulnerabilities and find solutions to help overcome fraud 
•     Identifying revenue loss 
•     Improving revenue generation 
•     Help to save money by avoiding unnecessary development 
•     Improving back office processes 
•     Report writing and Integration assistance 

New System procurement

•     Perform systems analysis to identify actual requirements 
•     Identifying requirements and offering assistance with writing an RFP, ITT 
•     Help and direction with the system selection process 
•     Strong SQL database and report writing skills to fulfill bespoke reporting and integration requirements. 

In all cases we can assist with bespoke software development to fulfill all of your needs